When entering an order, email alerts can be added to notify when certain events happen during the order's life cycle.
You can set email alerts to go to any email address, not just your own. You can set the same alert to go to multiple email addresses, if needed. However, each alert must be entered separately, including the email address, alert type, and language.
Explaining the Different Alerts
Circuit Request Added: Sends an alert when the order has been changed or updated and that change needs to be reflected in PEAK or APT.
Circuit Request Updated: Sends an alert when a change or update in the order has been processed and appears in both PEAK and APT.
Option Accepted: Sends an alert when an option is awarded on the order.
Option Added: Sends an alert when a carrier quotes on the order.
Option Unaccepted: Sends an alert when the awarded option is unawarded.
Order Auth Number Updated: Sends an alert when the order's authorization number is changed (including when it is first set?)
Order Cancelled: Sends an alert when the order is cancelled.
Order Document Added: Sends an alert when a document is uploaded to the order.
Order Document Deleted: Sends an alert when a document is deleted from the order.
Order Document Updated: Sends an alert when a document in the order has been updated.
Order Note Added To Shipment: Sends an alert when a note is entered on a shipment in the order.
Order Note Updated: Sends an alert when a note in the order has been updated.
Order Plan Added: Sends an alert when a plan has been added to the order,
Order Plan Updated: Sends an alert when a plan on the order has been updated.
Order Round Trip Added: Sends an alert when a round trip is added to the order.
Order Added: Sends an alert when the order is submitted to the PEAK 4.0 system.
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